Here's proof that workers want to relinquish their menial jobs to chatbots

GUEST: If you’re in customer service and support, you’ve no doubt been told that chatbots and the AI avalanche will be taking away all customer service jobs in short order. Several analysts predict near total replacement of live agents with chatbots. Gartner, for example, predicts the use of virtual customer assistants (or chatbots) will jump by 1,000 percent […]